Welcome to another local Wilmington wedding vendor interview! We’re continuing this series with a sit-down with Wilmington wedding planners Joel and Melanie Frank from Kindred Spirit Events.
I’ve had the pleasure of working with these two bundles of joy at a wedding last summer. You can check out the photographs from that Blockade Runner wedding here to get an idea of what they’re capable of!
I also had the opportunity to create some photography for their website to show potential clients the human side of Kindred Spirit. We headed out to Fort Fisher for a bike ride on the beach! These two love to have fun, and it shows in their style of planning.
Check out what they have to say about their business, and what sets them apart from the other planners in town.
- Why do you do what you do?
Melanie: Were past the stage of careers, but a little early to retire. I love it because it gives me the flexibility of not having a full time job, because weddings are usually on the weekends. So I can have a professional life, AND have a lovely social life. It gives me the opportunity to have it all.
- What was it that inspired you to become a planner?
Melanie: In October of 2013 we hired a planner for our dautghers wedding. The planner wasnt fulfilling our needs, so I got in there and helped the planner to get things done. It was a blast! I though to myself if I could just do the planning process (and not be the mother of the bride), this could be a lot fun! So I asked Joel to join me as a partner, and we jumped right in and created Kindred Spirit. At the end of the night, we just love sitting back and seeing the result of our work: smiles on everyones faces.
- What is it that makes you different?
Melanie: Basically with us you get two for the price of one! Joel and I are a package deal. Where I go he goes. Weve been married 40 years too!
Joel: With our military background (both in the Navy for over 20 years), were used to crisis management. So if and when something goes wrong (unavoidable in the wedding industry), we take care of it. And in many cases the bride doesnt even know the problem existed!
4. How long have you been in business?
- What would you consider the most important part of your job?
Melanie: Communication and listening. We send every bride a summary email after our initial phone call. This ensures (rather than assumes) that were both on the same page. It lets the bride know that I really heard them and know exactly what they want to accomplish on their wedding day
- Tell me about Kindred Spirit Cruising!
Joel: The reason we established Kindred Spirit Cruising is because weve been boaters all our lives. Our first date was on a boat, and we wanted to take this experience and pass it on to our clients. We offer customized cruises, sunset cruises, and even small wedding cruises! Click here to check out Kindred Spirit Cruises.
- How did serving in the Navy help you in your wedding planning business?
Melanie: Mostly with the skillset. Were extremely organized as a result of my military background, and were able to bring that organization to our planning. In weddings, theres no such thing as perfect, which is why theres ALWAYS a backup plan. Thats what the Navy taught me.
- How would you persuade a client to see the value of your services?
Melanie: Its important that we meet with our clients face to face before their wedding, however that isnt always possible with brides from out of town. So well ask our brides if theyd like to speak with any of our past clients. This helps them take that leap of faith to hire us for their once in a lifetime event. We also want to make it easy to see that were human beings. We did a photoshoot with Marcus recently where Joel and I rode our bikes on the beach. We want our clients to see that we like to have fun, and were people too!
Joel: I would echo what Melanie said about sitting down face to face. Once clients sit down with us and really see what were about, they appreciate our military background and see that we have a leg up on many other planners. Were able to get things done no matter what. The feedback were getting from other vendors is something like When we work with you, we know that everything is being taken care of. It makes our job so much easier!
Melanie: Let me just add that were not a fit for every personality. You really need to work with the people who youre comfortable with, as a bride. And were not going to fit that mold for everyone, but thats why theres so many planners out there! For the clients that we click with, the service we can deliver is nothing short of spectacular.
I’ve worked with Melanie and Joel, and I can vouch for everything they mentioned in their interview. They’re so down to earth, and Joel tells the best stories. If you’re a fun-loving bride, you can’t do much better than Kindred Spirit Events.