FREQUENTLY ASKED QUESTIONS
FAQ
HOW MUCH DOES IT COST?
Video Answer: https://youtu.be/EKyN9_nF15g?si=Mgh5IwmGJ9P6_1zM
Short Answer: It depends but the average client spends between $1400-$1500.
At our studio, you’re under no obligation to purchase anything after your session. Once you see your photos, you can decide what works best for you. To help you plan, here’s an overview of our starting prices and popular products:
Product Options & Starting Prices
1. Matted Print Collections
• 11x14 mats with 7x10 prints.
• Starting at $895 for a collection of 2 prints.
2. Digital File Collections
• Starting at $1,425 for a collection of 5 files.
3. Masterpiece Acrylics
• Stunning portraits printed on German acrylic glass.
• Starting at $1,595 for a 20” portrait (includes matching digital file).
4. Acrylic Storyboards
• Unique wall collages with up to 11 images.
• Starting at $2,150 for a 24” storyboard (includes matching digital files).
5. Acrylic Minis
• Small 5x7" acrylic prints, perfect as gifts or tabletop decor.
• Starting at $2,395 for a pack of 10 (includes matching digital files).
6. Signature Folio Box
• Elegant glass-topped box with matted prints (11x14 mats with 7x10 prints).
• Starting at $2,350 for 10 prints (includes matching digital files and a display easel).
What Do Clients Typically Spend?
Our average client spends $1,400 to $1,500, but this varies widely depending on your preferences and home decor needs. Some clients spend less, while others invest in multiple premium products.
No Pressure, Just Choices
Our process is simple: after your session, we’ll show you the photos and the available products. You choose what you love—no hard sales tactics, just guidance to help you decide what works best for you.
We hope this gives you a clear idea of our offerings and helps you plan for your dream portraits! 🐾
WHY DO YOU TAKE A $99 DEPOSIT?
Video Answer: https://youtube.com/shorts/9uwv9kUu2-k
Short Answer: It’s a fair question, and the answer is simple: we value our photographers’ time and ensure they’re compensated in the event of no-shows or last-minute cancellations.
Here’s how it works:
• The $99 deposit reserves your spot for a photography session.
• It’s 100% refundable if you complete the process—attend your session, view your photos, and decide not to purchase. You’ll receive your deposit back immediately, no questions asked.
• If you do choose to purchase photographs, the $99 is applied toward your order, making it a part of your investment in capturing beautiful memories.
This policy helps us manage our schedule effectively while giving you the flexibility to decide without pressure. It’s a win-win for everyone involved!
YOUR ADVERTISING SEEMS MISLEADING.
Video Answer: https://youtube.com/shorts/jVRyOkY8XL4
We understand there can be some confusion, so let’s clear it up!
When we advertise a complimentary photography session, it means the session fee is waived as part of our promotion. However, the photographs captured during that session are a separate product and are available for purchase if you choose.
This distinction ensures you have the flexibility to enjoy a professional session without upfront costs and decide later whether you’d like to invest in the artwork created.
We’re committed to transparency and making sure you understand exactly what’s included so there are no surprises—just stunning portraits of your loved ones! 🐾
IS THIS A SCAM?
Video Answer: https://youtube.com/shorts/cEzgjyK_AnE
We completely understand why this question might come up. With so much uncertainty online, it’s natural to be cautious. But let us assure you: this is not a scam.
Here’s why we ask for a $99 refundable deposit:
• It reserves your spot and helps protect us from last-minute cancellations or no-shows.
• You’ll see the value once you go through the process, from having your photos taken to viewing the results.
• If you decide not to purchase any photographs, the deposit is fully refunded immediately—no strings attached.
We’re a real business with many happy clients and a passion for creating stunning portraits. Your deposit simply ensures we can keep offering this service while protecting our photographers’ time. We appreciate your trust!
HOW LONG DOES THE SESSION LAST?
Video Answer: https://youtube.com/shorts/rxtXkrkCgJ8
The length of a photography session can vary depending on factors like the size of your group, outfit changes, and overall cooperation during the session. However, most sessions typically last between 20 to 45 minutes.
Our photographers are experienced professionals, with each team member having over a year of expertise in capturing stunning portraits. While your session might feel quicker than expected, rest assured—if the photographer wraps up early, it’s because they’ve captured everything needed to provide you with a beautiful gallery of images to choose from.
Efficiency and quality are our priorities, ensuring you’ll love the final results! 🐾
WHAT IF I DON'T LIKE THE IMAGES FROM MY SESSION?
Video Answer: https://youtube.com/shorts/n510sJ1f2t4
First of all, we’re confident you’ll love the images! But if you don’t, that’s absolutely okay—no offense taken.
Here’s how it works:
• After your session, we’ll guide you through the photographs and present the available product options.
• If you decide they’re not for you, there’s no obligation to buy.
• Simply let us know, and we’ll refund your deposit—no questions asked, no hard feelings.
We’re not about high-pressure sales. Our goal is to provide a relaxed, enjoyable experience and let you decide what’s best for you. It’s truly that simple! 🐾
HOW MANY PEOPLE/DOGS CAN I BRING?
Video Answer: https://youtube.com/shorts/bXDL5b0l2_I
The short answer: Bring whoever you’d like!
The longer answer: We’re happy to photograph up to six subjects (including dogs) at no extra charge. While some promotions might focus on specific themes—like women and their dogs—you’re welcome to include other loved ones, such as a significant other, children, parents, or even close friends, as long as the total number of subjects doesn’t exceed six.
Whether it’s just you and your dog or your extended family, we’re here to capture the special bond you share. 🐾
DO YOU SHOOT COLOR OR ONLY BLACK AND WHITE?
Video Answer: https://youtube.com/shorts/WrOguVxlKn4
We specialize in black and white photography, but all of our images are originally captured in color. Afterward, we apply our signature editing process to create stunning black-and-white portraits.
When you view your photographs, you’ll have the option to see them in both color and black and white. Each image is fully edited in both styles, so if you prefer color—or want a mix of both—you’re welcome to choose. It’s entirely up to you!
This flexibility ensures your portraits are exactly what you envision. 🐾
WHAT SHOULD I WEAR TO MY SESSION?
Video Answer: https://youtube.com/shorts/oO4_oPjIcqE
Choosing the right outfit can make a big difference in your photos. Here are a few tips to help you look your best:
1. Opt for Dark, Solid Colors
• Avoid patterns, graphic tees, or anything with bold designs (like stripes, polka dots, or geometric shapes).
• Solid colors, especially darker tones, work best to help you stand out against our white backdrop.
2. Longer Sleeves for Women
• Long sleeves are recommended to avoid distractions caused by too much visible skin.
3. Coordinate Your Group’s Style
• If you’re part of a group, aim for cohesive styling—dark, solid tops and jeans are a timeless, classic look.
• Trendy outfits may look dated over time, so stick to simple and elegant options.
4. Keep the Focus on You
• The goal is to highlight the subjects and their connection, not the clothing, so understated outfits are ideal.
5. Shoes or Barefoot?
• We recommend going barefoot for a clean, relaxed look. If that’s uncomfortable, socks work just fine.
• Footwear is rarely shown in our photos, so wear what makes you feel at ease.
By following these guidelines, your portraits will be classic and timeless—just like the memories we’re capturing! 🐾